Shipping Policy

Thank you for choosing Leapaw.

We are committed to delivering your order safely and efficiently so your pet can begin enjoying their wellness journey as soon as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location and shipping carrier.

Typical delivery estimates:

• Domestic Orders: 3–7 business days

• International Orders: 7–14 business days

Please note that shipping times may vary during holidays, promotions, or periods of high demand.

Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided at checkout.

Shipping Delays

While we work hard to ensure timely delivery, Leapaw is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors outside our control.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Leapaw is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, please contact us through our support page.